LiveUX Product from LiveAction Extends Performance Management to SaaS and the Public Cloud

Application-aware network performance management (ANPM) vendor LiveAction announced the addition of a cloud performance and user experience product to its platform. This new product, LiveAction for User Experience (LiveUX), will provide insight into the performance of software-as-a-service (SaaS) and public cloud applications.

This new product, LiveAction for User Experience (LiveUX), will provide insight into the performance of software-as-a-service (SaaS) and public cloud applications. LiveUX relies on distributed virtual, physical, and cloud-based agents that send test traffic to various cloud-based applications. These tests include full HTTP tests as well as DNS tests for DNS latency, ICMP ping for network latency, and TCPtraceroute for hop-by-hop segmentation of performance characteristics. LiveUX analyzes the results of the tests to characterize cloud application performance and user experience and identify the root cause of performance problems. LiveUX allows IT operations to isolate performance problems to either internal infrastructure, external networks (e.g., the public Internet), or the cloud provider.