LiveNX Base Deployment and Configuration
Description
- Consulting, training, remote integration, and tuning of LiveNX to LiveAction’s best practices.
Outcomes
- Accelerate Deployment of LiveNX
- Correct deployment of LiveNX for your network
- Plan and timeline to complete the LiveNX rollout
- Plan to measure ROI for LiveNX
Prerequisites
- Purchase of LiveNX and associated licenses
- Access Lists (ACLs) to allow LiveNX to poll infrastructure and network device flow export to LiveNX
Tasks Performed
- Generate implementation plan
- Work with network team to install LiveNX into customer’s network
- Assist engineering team integrate network equipment into LiveNX
- Review LiveNX’s semantics and grouping
- Mentor your engineering staff with the configuration of basic Flow
- Review LiveNX’s Flow filtering and search capabilities
- Help configure up to three custom Flow filters
- Review LiveNX’s end-to-end Flow visualization capabilities
- Review reporting & alerting capabilities
- Creation of one report template and one custom dashboard
- TOI on customer’s environment
WAN Capacity Planning
Description
- Determine WAN Capacity Utilization:
- per User
- per Application
- per Site
Outcomes
- Effective planning for proper bandwidth utilization for ongoing needs
- WAN Capacity Assessment
- Service Assurance & Policy Verification
- Out-of-Bandwidth Avoidance
- Pro-active capacity management
- Contain circuit & bandwidth costs
- Ensure critical traffic is delivered in a timely fashion
Prerequisites
- LiveNX Base Deployment and Configuration
Tasks Performed
- Establish thresholds for high utilization and low utilization based on circuit type and length of time the provider needs to install new or upgraded services.
- Help customer define business critical traffic versus non-business critical traffic.
- Configure alerts based on thresholds.
- Business hours are set for each site applicable to the customer’s needs.
- Schedule Wan Capacity Story and review with customer for 3 months.
QoS Monitoring and Configuration
Description
- Eliminate error-prone CLI configurations of complex QoS policies in IOS/IOS-XE
- Reduce bandwidth costs while optimizing application performance.
Outcomes
- Ensure properly configured QoS policies based upon Cisco QoS best practices
- Assurance of proper bandwidth allocation to critical traffic during times of congestion
- Enable effective QoS policy assurance & monitoring
Prerequisites
- LiveNX Base Deployment and Configuration
- SSH access from LiveNX to Cisco devices
Tasks Performed
- Work with network team to configure LiveNX to support QoS management
- Assist with
- Establishing application usage, & bandwidth utilization, and DSCP settings
- Defining multiclass QoS policy
- Configuring QoS policy on test device, monitoring, and adjusting as needed
- Pushing QoS configuration to production devices
- LiveNX QoS alerting configuration
- Configuration of QoS reporting template
Voice & Video Optimization
Description
- Use LiveNX to provide assurance of voice and video media traffic performance. Analyze, validate, and alert on poor voice and video quality using jitter/loss/latency statistics and QoS performance.
Outcomes
- Enhanced User Experience for critical voice & video
- Faster mean time to resolution for voice & video problems
- Rapid identification and implementation QoS Changes for voice & video
Prerequisites
- LiveNX Base Deployment and Configuration
- QoS Monitoring and Configuration or a fully deployed QoS design
- Medianet flow capable devices or LiveFlow solution to capture voice performance metrics
Tasks Performed
- Review flow technology and deploy as needed
- Deploy medianet flow if not already enabled
- Validate medianet flow for all relevant devices
- Define voice display filters for customer UC environment
- E.G. define call processing nodes, voice gateways, voicemail systems, media termination and conferencing endpoints etc.
- Review QoS policies and run validation reports (Pre & Post)
- Configure Alerting for Voice/Video Performance
- Voice/video performance packet loss
- Voice traffic classification and marking
- Voice/video jitter/performance alerts as warranted
- QoS class drop
- Provide training and knowledge transfer on workflows to drill down on the performance-based alerts for voice and video.
LiveNX Cisco SDWAN Integration
and Monitoring
Description
- Accelerate Cisco/Viptela SDWAN with LiveNX for Unified SDWAN Visibility, Policy Verification, and Rich Troubleshooting
Outcomes
- Application Visibility in SDWAN
- Policy verification of control and application aware policies
- Operational awareness of SDWAN tunnel performance and failures
Prerequisites
- LiveNX Base Deployment and Configuration
Tasks Performed
- Collect configuration information for SDWAN integration (credentials, IP address info, SNMP community strings)
- Verify proper configuration of SDWAN edge devices for SNMP polling & flow export
- Integration of LiveNX to vManage
- Onboarding of SDWAN edge devices into LiveNX
- Configuration of site and other semantic data for SDWAN devices
- Introduce customer to SDWAN Dashboard, SDWAN Data Tunnel Performance Reports
- Assist customer in SDWAN Alert Configuration
LiveNX Cloud Monitoring Implementation
Description
- Advanced consulting, training, remote integration, and tuning of LiveNX to LiveAction’s best practices, for a cloud-based deployment.
Outcomes
- Establish network visibility for traffic in the public cloud
- Provide end to end visibility of application and network traffic between public cloud and traditional networks
Prerequisites
- LiveNX Base Deployment and Configuration
Tasks Performed
- Deploying LiveNX Cloud Monitoring AMI/VHD in AWS/Azure Cloud
- Amazon S3 Bucket/Azure Blob Storage Setup
- Enable Flow logs
- Integration with LiveNX Server
- Configuration of semantic data for VPC/VNET components
LiveWire Deployment & Integration
Description
- The LiveWire product can provide application visibility where there is none. Consulting, training, remote integration, and tuning of LiveWire to LiveAction’s best practices.
Outcomes
- Provides relevant application insights that drive business outcomes
- Verify effectiveness of network policies
- Faster mean time to resolution for complex network problems
Prerequisites
- LiveNX Base Deployment and Configuration
Tasks Performed
- Consult with customer to determine PCA visibility goals
- (e.g. datacenter or WAN visibility, any traffic of interest)
- Review network readiness and packet redirection strategy (span/tap/hub/inline/broker etc)
- Work with customer to configure appliance + idrac, or deploy virtual appliance.
- Perform connectivity validation for capture interfaces
- Initial upgrade to recommended code version
- Apply router mappings if required, and configure LiveNX capture.
- Onboard LiveWire devices to LiveNX, validate flow collection, and test cross launch functionality