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LiveAction Named a Challenger by Gartner in Magic Quadrant for Network Performance Monitoring and Diagnostics

Evaluation based on Completeness of Vision and Ability to Execute

Palo Alto, Calif., February 27, 2017 – LiveAction today announced it has been named a Challenger in the 2017 Gartner Magic Quadrant for Network Performance Monitoring and Diagnostics¹ and recognized in Gartner’s Critical Capabilities for NPMD². LiveAction ensures corporate IT networks deliver next generation digital experiences by providing insight, assurance and control of their infrastructure and applications. This is the first time LiveAction has appeared in the report. In it, Gartner evaluated LiveNX, a network visualization and analytics platform.

LiveNX enables IT professionals to visualize and monitor network performance of applications across the hybrid WAN to pinpoint issues and troubleshoot them in real-time. For example, executives and business users at Global 200 companies rely on LiveNX to ensure high-quality voice and video calls such as those run through Cisco WebEx or Skype for Business, especially as distributed workforces login to collaborate with colleagues and customers. For CIOs, LiveNX provides complete visibility and assurance in the rollout of SD-WAN with deep integrations into Cisco SD-WAN technology, reducing cost and complexity of global networks.

In its latest Magic Quadrant for Network Performance Monitoring and Diagnostics, Gartner recognized 17 companies; LiveAction was one of four included in the Challengers Quadrant, where it’s positioned the furthest for completeness of vision.

“We believe this recognition by Gartner further validates LiveAction’s momentum as we continue to invest in our network performance analytics platform and respond to the growing market demand for our battle-tested insight, assurance and control of enterprise networks,” said Darren T. Kimura, executive chairman, LiveAction. “As mission-critical enterprise applications proliferate across public and private clouds and data centers, businesses are relying on LiveAction to simplify the network and troubleshoot issues in real time resulting in more productive and satisfying digital experiences for customers and employees.”

About the Gartner Magic Quadrant

A Gartner Magic Quadrant is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market’s competitors. By applying a graphical treatment and a uniform set of evaluation criteria, a Magic Quadrant helps you quickly ascertain how well technology providers are executing their stated visions and how well they are performing against Gartner’s market view.

Gartner Disclaimer

¹Gartner “Magic Quadrant for Network Performance Monitoring and Diagnostics” by Sanjit Ganguli, Vivek Bhalla, 21 February 2017.
²Gartner, “Critical Capabilities for Network Performance Monitoring and Diagnostics”, by Vivek Bhalla, Sanjit Ganguli, 21 February 2017

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About LiveAction

LiveAction powers high-performance digital experiences by providing insight, assurance and control of enterprise networks. Our award-winning network performance analytics platform, LiveNX, offers a deep understanding of networks and applies situational awareness to accelerate employee productivity and boost customer satisfaction. Learn more at


Christian Barr

Kathy Keating
FastStartPR for LiveAction