LiveNX Proves Vital to Health of U.S. Renal’s IT Network

U.S. Renal Care clinics provide in-center and at-home hemodialysis and peritoneal dialysis services for end-stage renal disease. The company also manages several acute setting dialysis programs in conjunction with local community hospitals.

With more than 340 sites, the company serves more than 23,000 patients across 31 states and the Territory of Guam. Each facility is supported by experienced clinical and operations management to achieve the company’s mission of delivering the highest quality care. Local facilities are run through partnerships with physicians who serve as Medical Directors.

Business Challenges

The company’s Medical Directors rely on a sound, IT network infrastructure to support their facilities and the needs of their patients. To this end, U.S. Renal took a closer look at their IT network strategy with the goals of:

  • Easy management of a LAN/WAN infrastructure.
  • Improving network performance.
  • Reducing the amount of help desk tickets.
  • Proactively monitoring network traffic to identify and address potential issues before they impact the medical staff.