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Application Performance Management


    Application performance management, or APM, is a type of software-based monitoring solution that manages the traffic of applications used by an organization. It tracks application performance and availability across a network and focuses on how these metrics impact the user experience.

    Why is Application Performance Management Important?

    APMs keep organizations on track in delivering expected application performance and availability to end-users. This is achieved through techniques like performance data sampling, baseline comparison, automated corrective measures, and alerting.

    What are the Benefits of using Application Performance Management?

    Improved end-user experience

    APMs use data reporting to detect and resolve application performance issues before SLAs are violated.

    Better collaboration

    APMs can include topology maps of applications to help IT teams visualize dependencies and relationships between applications from end to end. This allows teams to anticipate the downstream impacts an event can trigger.

    Reduced Mean Time To Respond (MTTR)

    APMs use code-level tracing and load testing to pinpoint what section of code is the root cause of performance issues. APMs that provide centralized dashboards help place high latency applications in context with the broader network health.


    What are use-cases Application Performance Management?

    • Can be used for testing to help DevOps teams understand how an application will perform prior to launch
    • Synthetic user testing across web, mobile and APIs to understand end-user experience
    • Can monitor cloud-based assets for performance and SLA compliance

    What are common Application Performance Management metrics to measure for?

    • Queue Time – seeing an increase in queue time for load balancers is a warning that servers are running low on resources
    • Average Response Time – tracking this metric overtime can identify changes in end-users’ load time and overall application performance
    • Errors – Errors like 400 Bad Request, 404 Not Found, or 500 Internal Server Error all mean different things and can be connected to larger issues. APMs allow you to see how errors occur so IT teams can quickly act.

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