LiveAction Software & Service Support
Customers Come First at LiveAction
We pride ourselves on building strong, long-term relationships with our customers.
As part of our on-going commitment, LiveAction provides a comprehensive range of support and technical services to help customers get the most out of LiveAction features and capabilities.
- For Technical Support and Services, contact firstname.lastname@example.org
or call us at 408-217-6501. Monday–Friday 6am -7pm PT except USA holidays. 24/7 support is provided for Severity 1 issues.*
The customer’s network or environment is “down” or there is a critical impact to their business operations and the source of this outage is directly related to LiveAction software
Operation of an existing network or environment is severely degraded, or significant aspects of the customer’s business operation are negatively affected and the source of this degradation is directly related to LiveAction software
The LiveAction software running on the customer’s servers or client workstations has failed to function properly.
The customer requires information or assistance with LiveAction product capabilities, installation, or configuration.
How are we doing?
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