Overview LiveAction, Inc., dba LiveAction (“LiveAction”, “we” or “us”) respects your privacy and is committed to safeguarding your personal information. This privacy policy discloses how we collect and use information about visitors to our web site and users of our products and services. Note that by visiting our web site or using our products or services, you are accepting the practices described in this Privacy Policy.

Information collection LiveAction may collect personally identifying information that you share with us, including, but not limited to, your name, a home, business, or other address, billing address, phone number, and email address, as well as other information that may be needed to provide a service or information you requested.

Our web server automatically records visitor information based on their activity on the LiveAction web site, such as visitor IP addresses (the Internet address of your computer) and/or domain names. This information is not associated with you as an individual, unless you have previously indicated that you want LiveAction to remember your login and password.

How we use the information collected LiveAction does not share, rent, lease or sell personally identifiable information to others in ways different from what is disclosed in this Privacy Policy. LiveAction uses information for several general purposes: to fulfill your requests for certain products and services, to personalize your experience on our web site, to keep you up to date on the latest product announcements, software updates, special offers or other information we think you would like to hear about either from us or from our business partners, to understand and analyze the usage trends of you and other users of our products and services, and to better understand your needs and provide you with better products and services.

We may also use your information to send you, or to have our business partners send you, direct marketing information or contact you for market research. We do not otherwise share your personally identifiable information with such third parties, unless you have granted us permission to do so. If you have provided personally identifiable information to LiveAction, we will provide you with an opportunity to limit promotional email communications from LiveAction or authorized partners of LiveAction by “opting-out” of receiving direct marketing or market research information. This means we assume you have given us your consent to collect and use your information in accordance with this Policy unless you take affirmative action to indicate that you do not consent, for instance by clicking or checking the appropriate option or box at the point of collection. In some cases, when applicable, we will provide you with the opportunity to “opt in.” This means we will require your affirmative action to indicate your consent before we use your information for purposes other than the purpose for which it was submitted.

Information sharing and disclosure Your personal information is never shared outside LiveAction without your permission, except under conditions explained below. This data is stored in controlled servers with restricted access. LiveAction may send your personal information to other companies or people under any of the following circumstances: when we have your consent to share the information; we need to share your information to provide the product or service you have requested; we need to send the information to companies who work on behalf of LiveAction to provide a product or service to you (we will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose); or we want to keep you up to date on the latest product announcements, software updates, special offers or other information we think you would like to hear about either from us or from our business partners (unless you have opted out of these types of communications).

We may share with third parties usage trends and other data and statistics about the users of our products and services in an aggregated form that has been stripped of all personally identifiable information.

LiveAction reserves the right to disclose your personally identifiable information if required to do so by law or in the good-faith belief that such action is reasonably necessary to (a) comply with legal process, (b) respond to any claims against it, or (c) protect the rights, property or personal safety of LiveAction, its employees, its customers or the public.

Information you provide If you communicate directly with LiveAction by email, letter, or via this web site, LiveAction may collect and store a record of your communication.

LiveAction may use your information to respond to your issues and inquiries. The information you provide to LiveAction’s third party partners will also enable such partners to let us know that you have contacted them. Such communication information may be used to distribute information back to you about LiveAction. Our web site contains links to other web sites, but LiveAction does not share your personal information with those web sites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

Cookies Cookies are small data files that certain web sites write to your hard drive when you visit them, and they record and store your information. A cookie file can contain information such as a user ID that the site uses to track the pages you’ve visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can’t read data off your hard disk or read cookie files created by other sites. The LiveAction web site may use cookies to collect this type of information to determine the usefulness of our web site information to our users and to see how effective our navigational structure is in helping users reach that information.

Minors under 13 LiveAction does not intend to collect information from individuals who identify themselves as under thirteen (13) years of age. LiveAction does not knowingly solicit personal information from children under the age of 13 or send them requests for personal information. LiveAction will not knowingly disclose personally identifiable information of children under thirteen to any third party.

Changes to this privacy policy LiveAction may choose to amend this policy at any time. If we make any substantial changes in the way we use your personal information, we will post a notice on this web site informing you of the changes made.

Questions or suggestions If you have questions or concerns about how we collect, use or disclose personal information, please email us at info@liveaction.com.