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Media & Entertainment Company Chooses LiveAction for Network Forensics

Introduction

This case study of a medium enterprise media & entertainment company is based on an August 2021 survey of LiveAction customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“OmniPeek and LiveCapture are the backbone of our Network Forensics function.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LiveAction:
Faced the following challenges:

  • Detailed, root-cause analysis with drill-down from flow to packet analysis
  • Voice and video monitoring
  • Network Forensics

Use Case

The key features and functionalities of LiveAction that the surveyed company uses:
Top purchasing drivers:

  • Renewal of NPM tools

Results

The surveyed company achieved the following results with LiveAction:

Top benefits realized with LiveAction:

  • Faster mean time to repair
  • Increased network visibility for better decisions
  • Improved security and root cause analysis
  • Realized a return on investment in 7-12 months.

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