This case study of a Fortune 500 computer services company is based on a March 2022 survey of LiveAction customers by TechValidate, a 3rd-party
research service. The profiled company asked to have their name blinded to protect their confidentiality.
The tech company struggled with visibility in their WAN environment and was seeking a platform that would enhance their network observability.
The company featured in this case study asked to have its name publicly blinded because publicly endorsing vendors is against their policies.
TechValidate stands behind the authenticity of this data.
“We chose LiveAction to help with QoS tagging and packet issues. The cost/benefit comparison & integration with Cisco devices made it an easy choice.”
Using LiveAction, they found significant value in the hop-by-hop analysis of application visibility and the performance metrics.
LiveAction allowed them to achieve faster problem diagnosis, beating previous MTTR. With root-cause analysis they gained a better understanding of where patterns of failure occured.
This enterprise evaluated the following companies before ultimately choosing LiveAction:
- opensource netflow
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Fortune 500 Tech Company Picks LiveAction for Seamless Cisco Integration
LiveAction provides end-to-end visibility of network and application performance from a single pane of glass. We provide enterprises with confidence that the network is meeting business objectives, full network visibility for better decisions, and reduced cost to operate the network.
TechValidate survey of a Fortune 500 Computer Services Company
Published: Apr. 14, 2022