Home Improvement Superstore Reduces Wan Costs While Improving Network Performance


This home improvement superstore has more than 385,000 employees in more than 2,000 stores across North America. As an omnichannel retailer, it complements its 100,000 sq ft retail spaces with an e-commerce business that offers more than a million products for DIY customers and professional contractors.

Like many retailers with multiple remote locations, the IT department needed to reduce monthly WAN expenses while improving network performance to support the ERP system, PoS transactions, VoIP and a real-time video training program. The IT department realized that to achieve their goals, they needed improved visibility across the retail store network.


After conducting extensive research, the IT team realized that running LiveNX from LiveAction over the Cisco IOS offered such a powerful and efficient solution that it supported the business case to replace their existing Juniper core infrastructure.

The ease of implementing end-to-end application performance management through the single-pane-of-glass interface and the operational efficiency of GUI-based quality of service (QoS) management were critical factors in the decision. LiveNX was able to scale visibility of bandwidth and application utilization for high-rate NetFlow between the stores and the data center to a level that crashed other platforms.