Contents
Introduction
This case study of a small business banking company is based on an August 2021 survey of LiveAction customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“LiveAction increased the visibility of our applications consumption helping to improve the performance of critical applications, improving bandwidth consumption once we were able to prove to the application team that certain applications were consuming more links than they should.”
Challenges
The business challenges that led the profiled company to evaluate and ultimately select LiveAction:
- End-to-end network and application performance visibility
- SD-WAN lifecycle monitoring
- Real-time network topology mapping
- Capacity planning
Use Case
The key features and functionalities of LiveAction that the surveyed company uses:
Top purchasing drivers:
- Tool consolidation
- Enhanced visibility
- Data center modernization
Results
The surveyed company achieved the following results with LiveAction:
Top benefits realized with LiveAction:
- Faster mean time to repair
- Increased network visibility for better decisions
- Ensured the network meets business objectives
- Improved performance reporting and analysis
- Saved 20 – 40% of their time with LiveAction solutions.