This case study of a Fortune 500 consumer products company is based on an October 2021 survey of LiveAction customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“LiveAction has made it a lot simpler for us to understand the application traffic flow and being able to resolve issues in less time”
The business challenges that led the profiled company to evaluate and ultimately select LiveAction:
Faced the following challenges:
- Detailed, root-cause analysis with drill-down from flow to packet analysis
The key features and functionalities of LiveAction that the surveyed company uses:
Top purchasing drivers:
- Enhanced visibility
The surveyed company achieved the following results with LiveAction:
Top benefits realized with LiveAction:
- Faster mean time to repair
- Increased network visibility for better decisions
- Saved 20 – 40% with LiveAction solutions.
- Realized a return on investment in 1-6 months.