Establishing Operational Excellence with a Network Performance Management Platform

This eBook offers network operations professionals a guide to achieving operational excellence by streamlining network alerting, escalation and notification, and root-cause analysis. This requires a unified, multifunction network performance management platform that collects and retains diverse classes of network data, integrates with IT service management and notification platforms, and provides well-defined workflows for network analysis.

What is Operational Excellence?

In the world of network management, operational excellence is about visibility and efficiency. Network managers should look for opportunities to improve operational awareness while reducing the time and cost associated with network management processes.

At a more practical level, network managers can start by finding ways to automate and accelerate the escalation of trouble tickets to network experts while also streamlining network troubleshooting and capacity management tasks.