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Medium Enterprise Consumer Products Company Chooses LiveAction for Enhanced Visibility

Introduction

This case study of a medium enterprise consumer products company is based on an October 2021 survey of LiveAction customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LiveAction:
Faced the following challenges:

  • End-to-end network and application performance visibility
  • Real-time network topology mapping

Use Case

The key features and functionalities of LiveAction that the surveyed company uses:
Top purchasing drivers:

  • Tool consolidation
  • Enhanced visibility

Results

The surveyed company achieved the following results with LiveAction:

Top benefits realized with LiveAction:

  • Faster mean time to repair
  • Increased network visibility for better decisions
  • Saved 20 – 40% with LiveAction solutions.

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