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Medium Enterprise Consumer Products Company Chooses LiveAction for Enhanced Visibility


This case study of a medium enterprise consumer products company is based on an October 2021 survey of LiveAction customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.


The business challenges that led the profiled company to evaluate and ultimately select LiveAction:
Faced the following challenges:

  • End-to-end network and application performance visibility
  • Real-time network topology mapping

Use Case

The key features and functionalities of LiveAction that the surveyed company uses:
Top purchasing drivers:

  • Tool consolidation
  • Enhanced visibility


The surveyed company achieved the following results with LiveAction:

Top benefits realized with LiveAction:

  • Faster mean time to repair
  • Increased network visibility for better decisions
  • Saved 20 – 40% with LiveAction solutions.

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