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Contents

    Introduction

    This case study of Farm Credit Services of Mid-America, ACA is based on an October 2021 survey of LiveAction customers by TechValidate, a 3rd-party research service.

    “LiveAction has increased the technical team’s ability to focus on applications instead of network operations.”

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select LiveAction:

    • End-to-end network and application performance visibility
    • Voice and video monitoring
    • Capacity planning

    Use Case

    The key features and functionalities of LiveAction that the surveyed company uses:
    Top purchasing drivers:

    • Enhanced visibility

    Results

    The surveyed company achieved the following results with LiveAction:

    Top benefits realized with LiveAction:

    • Increased network visibility for better decisions
    • Ensured the network meets business objectives
    • Realized a <20% time savings with LiveAction.
    • Saw a return on investment in 13-18 months.

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    About LiveAction®

    LiveAction provides end-to-end visibility of network and application performance from a single pane of glass. We provide enterprises with confidence that the network is meeting business objectives, full network visibility for better decisions, and reduced cost to operate the network.