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SITA and LiveAction: Delivering Full Visibility Across Aviation Networks

SITA, the leading IT provider to the air transport industry, and LiveAction, the leader in network performance management, announced their strategic partnership with the reveal of a new reporting solution that will provide complete visibility across WAN and SD-WAN deployments.

Based on LiveAction’s LiveSP, the SITA SDN Reporting Platform is available as part of SITA Service Management Assurance, an industry-leading Service Management offering that helps customers achieve maximum value from SITA subscribed services. Designed for service providers, LiveSP enables SITA to provide enhanced customer visibility and business insights for SITA Connect services – offering secure, reliable, and flexible network connectivity solutions that deliver ever-improving passenger experiences globally.

“Partnering with LiveAction has helped us develop a world-class service management offering for software-defined networking (SDN), including the co-development of unique reporting features that bring real value to our customers,” said Martin Smillie, Vice-President of Communications and Data Exchange at SITA. “The out-of-the-box integration with existing SDN vendors has reduced time to market with a robust and comprehensive solution.”

With many large airline customers already onboarded in the platform, SITA will be further enhancing the offering by integrating LiveWire, a network packet capture solution. This will enable customers to extend network visibility and application troubleshooting and conduct deep forensic analysis if needed.

“Today’s networks are complex and changing rapidly. Having complete visibility into network and application performance is critical to delivering high-performance network services and being able to troubleshoot issues that arise,” said Stephen Stuut, Chief Executive Officer at LiveAction. “We’re excited to be working with SITA to help ensure their customers have world-class connectivity and performance across global networks. This has been a complete team effort on both sides.”

For more information on SITA Service Management Assurance and the new reporting solution with LiveSP go to SITA | SITA Service Management.

For more information about the SITA and LiveAction partnership, read the full press release.