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If You’re Considering CloudOps… Start Here

CloudOps joins a club of several other new technology terminologies from the last decade, AIOps, SecOps, NetOps, and notably the first that began the trend… DevOps

Do you Need a CloudOps Group?

Not necessarily. Not every organization undergoing a cloud migration will form a CloudOps group. The responsibilities of a CloudOps team can be distributed into the existing SecOps, NetOps and DevOps categories, but the differences and nuances of doing these actions with a cloud platform require a learning curve. Depending on the company strategy and current work load of the existing groups, forming a CloudOps group might make sense.

If you are leaning towards creating a CloudOps group, we’ve put together some FAQs you’ll want to consider.

What is the Role of CloudOps?

Like DevOps, CloudOps splits its focus between IT Operations and the DevOps philosophy of CICD (continuous integration, continuous delivery), but this is applied to the cloud instead of traditional network infrastructure.

Some key responsibilities that CloudOps oversee are improvements and maintenance of network and application performance, security, and device management.

Not too different yet, right?

Well, there are some differences in a cloud architecture that merit adjustments in behavior when managing workload performance from the Cloud.

What are Some CloudOps Differences?

Here are a few different factors CloudOps teams must consider:

  • Distributed or decentralized network
    • Anywhere troubleshooting
      • The operations, users, and physical servers could cover a global territory
    • Changes in Provisioning
      • The way servers are provisioned with capacity in the cloud is more likely to be auto or self-provisioned servers.
    • Data Management
      • Improved data accessibility but increased volume and variety– Data retrieval can happen from anywhere across an organization
    • Automation
      • CloudOps lean more heavily on automating operations than other groups
    • Continuous Operations
      • Zero downtime is the goal for most CloudOps groups. Redundant systems and backups are used so server patches and application updates can happen without interruptions to service.
    • Security
      • CloudOps can’t afford to leave safety up to SecOps; it must be considered and incorporated through every action. With the high number of data breaches, cyber-attacks, and other exploits targeting weaknesses in cloud-based technology, this group must prioritize security best practices.

How Does a CloudOps Group Get Started?

A CloudOps group is sometimes formed before a cloud migration and relied on to evaluate vendors and make recommendations on cloud platforms.

A CloudOps team may introduce a strategy for migrating data and applications that could include an initial partial migration and testing before moving onto more important applications. CloudOps groups are also responsible for maintainance and performance of the applications once they are moved into the cloud.

Another initial project many CloudOps groups undertake is automation. They will audit existing processes and operations and automate wherever possible.

CloudOps build security into their activites and will set up security protection, checks, and requirements for admins and users.

What are CloudOps Gotchas to Watch out for?

  • Waste – a big complaint around cloud-native organizations is wasted resources. CloudOps teams have to have their monitoring of cloud resources nailed down to avoid overutilization leading to surcharges, or underutilization from purchasing more capacity than needed
  • Security – CloudOps teams can’t be too diligent. Any number of unreported applications (shadowIT) used across the organization could be outdated and contain holes that are easy exploits for hackers. Having visibility on what is being run across the cloud is critical.
  • Compliance – the autonomy that comes with cloud networks can impair visibility and impact a company’s governance; in a quickly changing ecosystem, staying up to date on certifications and compliance requirements requires real-time attention and observability

What Tools do a CloudOps Group need to be successful?

CloudOps focuses on maintaining visibility and control of their cloud environment. Management and monitoring platforms make the difference in that success.

CMP tools – cloud management platform-tools

These should allow you to view and manage servers and devices remotely from the cloud. CMP tools will enable you to automate provisioning around certain operations and roll out updates without taking down the network or individual applications.

Cloud network monitoring tools

These are key to keeping with the CloudOps priority of proactive instead of reactive work. These tools should have intelligent reporting and predictive analytics to anticipate issues before they become problems for end-users. A modern network monitoring tool can provide visibility to diverse data types traveling the cloud architecture, unite those results, and graph the trends.

Shorten your Learning Curve:

Help your CloudOps group find the right tools to support their initiatives. Check out our rubric of five criteria to consider when looking at network monitoring and management solution.

Discover the seven best practices for cloud monitoring  and our the 5 shortcuts we’ve identified when taking on a cloud migration.

About LiveAction

LiveAction offers the broadest telemetry platform on the market, shining a light of visibility onto your cloud, multi-cloud, public or hybrid cloud network solution. Extensive cloud monitoring capabilities easily bridge visibility gaps through flow to packet conversion for true application performance visibility in the cloud.

Want to know more? Let’s talk about it!