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Network Troubleshooting

Real-Time Tracking.
Rapid Diagnosis.

When down time is money, mean time to resolution (MTTR) is the KPI you can’t afford to miss.


  • Rapid Network Troubleshooting

    According to a recent survey by EMA, NetOps are spending an average of 22% of their day troubleshooting. Ineffective monitoring tools cost teams forward progress on new initiatives and increase burn-out rates.

  • Scalability for Large Global Networks

    Go from macro to micro in seconds. Within 3 clicks, zoom in from a global view down to the IP address and even the packet causing the network event.

  • Machine Learning for Predictive Troubleshooting

    LiveAction creates models of healthy network behavior that can alert to unusual changes before a network outage happens. Shift activities from reactive fire management to proactive investigations.

  • Engineer Inspired Workflow

    LiveAction’s topological user interface is designed by engineers based on what factors help them reach the fastest resolutions to network issues.

Trusted by 1000+ of the world’s largest IT teams.
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Less time fixing
More time building


    Flow analysis with packet detail access

    If all you need to resolve an issue is flow summary, there’s no need to drown in packet data. If what you need is a post-mortem investigation of a network event, packet data is stored and easily accessible for more detailed root-cause analysis.



    Instant Visual Alerting

    LiveAction’s topological alerting instantly identifies trouble spots for fast action and diagnosis. Identify which sites are creating issues and open performance details for troubleshooting diagnosis.


    Custom dashboards that support dispersed networks

    Monitor, track and accurately report on network health. Track KPIs and metrics like time between incidents, frequency of network events, and average MTTR. Perform audit reports on network infrastructure and application health to identify risk factors before they become incidents.

The fastest MTTR. From one platform.

LiveAction’s patented network management and network monitoring software allows you to oversee the health and performance of your entire network topology then drill down into individual devices and packets. The results? Less troubleshooting. More innovating.

Our numbers say a
thousand words.

  • 75%
    of LiveAction IT organizations realize a return on investment in under 12 months
  • 90%
    of LiveAction customers would recommend it to their IT friends
  • 100%
    of LiveAction customers achieved faster problem diagnosis and root-cause analysis

When you win, we win.

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    LiveAction meets all my specific technical needs and the account team cares about our success and has always been there for us. It’s not just about the product- people make the company a winner!”

    Chet Patel, Director at Carnival Corporation

Ready to talk troubleshooting?

Let us introduce you to the world’s only all-in-one network and application troubleshooting platform.

Book a Demo