Palo Alto, Calif. – June 22, 2017LiveActiona global leader in IT network management, visualization and analytics software, today announced LiveInsight. LiveInsight extends LiveAction’s patented LiveNX network performance and analytics platform by applying deep learning to help prevent network problems before they occur while enhancing enterprise security. LiveInsight uses machine learning and predictive models to improve network performance management in three ways.

First, LiveInsight applies deep learning to uncorrelated network metadata in real time. LiveInsight continuously learns and applies knowledge based on trends and incorporates the expertise of thousands of network engineers and IT operations professionals. This can include dynamic baselining that enables knowing which voice traffic to prioritize, when to throttle bandwidth, what is normal, and if a user’s access should be blocked. 

Second, it automates recurring routine networking tasks. For example, fault monitoring the status of bandwidth thresholds with respect to Quality of Service (QoS). This boosts IT operational productivity through automation while predictively sharing insight that could affect customer, employee or partners experiences.

Third, LiveInsight enables network operations teams to optimize digital experiences for people and IoT-enabled assets. With LiveInsight, network behavior becomes operational intelligence based on activity by users, devices, locations, and applications. Further, network policies can be dynamically adjusted to ensure people and devices have high performing connected experiences. 

“As businesses become more digitized, networks are emerging as an ultimate source of operational insight,” said Shamus McGillicuddy, senior analyst, Enterprise Management Associates. “Yet accessing that insight is getting complicated as more applications, devices, and users engage on the network. Network visualization and analytics are two ways to address this issue with machine learning emerging as the much needed third leg driving the network of the future.”

“With machine learning, LiveInsight simplifies day-to-day troubleshooting for network operations and advances intelligent automation for network operations,”  said Darren Kimura, executive chairman, LiveAction. “LiveInsight further advances our strength in network performance management and analytics, which is critical for our customers as they strive to stay ahead of digital transformation initiatives.” 

LiveNX Insight is in preview mode for select customers and will be generally available in late 2017. LiveAction will be demonstrating LiveInsight at Cisco Live! from June 24-29 in Booth #2529.

About LiveAction

LiveAction simplifies the network for better digital experiences by providing continuous insight, service assurance and control of enterprise networks. Our award-winning network performance analytics platform, LiveNX, offers a deep understanding of networks and applies situational awareness to accelerate employee productivity and boost customer satisfaction. Learn more at Start your free trial at /download.


Christian Barr

Kathy Keating
FastStartPR for LiveAction