This case study of a medium enterprise consumer products company is based on an October 2021 survey of LiveAction customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
The business challenges that led the profiled company to evaluate and ultimately select LiveAction:
Faced the following challenges:
- End-to-end network and application performance visibility
- Real-time network topology mapping
The key features and functionalities of LiveAction that the surveyed company uses:
Top purchasing drivers:
- Tool consolidation
- Enhanced visibility
The surveyed company achieved the following results with LiveAction:
Top benefits realized with LiveAction:
- Faster mean time to repair
- Increased network visibility for better decisions
- Saved 20 – 40% with LiveAction solutions.