LiveNX Capabilities

QoS Monitoring

Track QoS performance on a per-class basis. Monitoring and alerting of priority queue drops provides proactive notification of potential voice quality issues.

NBAR2 application visualization

  • Custom NBAR definitions
  • Pre- and post-QoS graphs
  • Detailed graphical display of interface and CBQoS statistics
  • 95th/99th percentile, quarterly, yearly and collated reports
LiveNX Capabilities



LiveNX associates Events from devices (routers, switches, firewalls, etc.) to Alerts, which are generated upon meeting specific criteria, such as a threshold, and are displayed in the Operations Dashboard.

With the Event-to-Alert mapping concept, LiveNX is able to eliminate the common complaint that the number of alerts being created is too high, thereby displaying only the alerts that require immediate attention.

Alerts are categorized into three severity levels:

The highest severity, e.g. for alerts that would cause the biggest problem to the network

A high severity, e.g. for alerts that may indicate issues that are problematic or will become problematic

A low severity, e.g. an issue that is worth knowing about but may not be that detrimental to the network

Alerts can be configured to integrate into workflows within industry incidents management systems such as ServiceNow and PagerDuty.

QoS Configuration

QoS Configuration

Create, edit, and apply QoS policies for Cisco routers and Layer 3 switches on live networks. Use the QoS wizard and built-in templates to apply policies across multiple devices based on Cisco best practices or use the QoS GUI editor to build policies.

  • Full Modular QoS configuration support including WRED, CBWFQ, and Priority Queue
  • Hierarchical policy creation for advanced configurations
  • Custom NBAR2-based matches including high-level attributes, HTTP URL, MIME, HOST and RTP protocols
  • Built-in ACL editor
  • Built-in rules for QoS settings that highlight violations
  • Configuration audit trail
  • System-wide QoS audit
  • LAN Service Policy


Visualize Spanning Tree Protocol. Provide real-time Layer 2 visualizations for networks, including trunk interface, port channels, VLAN associations and bandwidth percentages. Run Layer 2 QoS reports.




Real-time routing visualizations for Cisco networks that can identify reachability problems, routing loops, and asymmetric paths affecting traffic quality. In addition, the policy-based routing viewer/editor provides a high degree of control over traffic policy to route traffic easily and predictably over user-specified paths.


Cisco IOS IP SLA is easily accessible to generate and monitor synthetic network traffic to baseline network performance, test policy changes, or proactively monitor key network paths. Synthetic traffic types include data (HTTP, FTP, DNS, DHCP) and voice that can be used to measure latency, loss, jitter, and Mean Opinion Score (MOS) for VoIP.

The highly interactive graphical interface delivers the functionality and flexibility of IP SLA features without the need to learn and use Cisco device command lines.

Test Types:
DHCP, DNS, ICMP Echo, FTP, HTTP, Jitter, UDP Echo, Video Operations

MOS performance measurements, loss, jitter

Wizard-based IP SLA provisioning in full-mesh and
hub/spoke configuration



AIOps was initially defined as ‘Algorithmic IT Operations’, a category within the Critical Capabilities for Network Performance Monitoring and Diagnostics (NPMD) products by Gartner, but was updated on August 2017 as ‘Artificial Intelligence for IT Operations’.

LiveNX Insight is LiveAction’s Artificial Intelligence for IT Operations module.

Integration and Interoperability

LiveNX integrates with IT systems, applications and tools to facilitate the creation of automated workflows, comprehensive monitoring, alarm or event correlation for governance across audit, reports and analysis. Integration is provided in several ways including REST APIs, parsed data (e.g. email), SNMP data aggregation, protocol interactions (e.g. PfR), syntax checking, or discovery of assets. The LiveAction API Quick Start Guide provides the initial steps and practices to leverage the open interfaces available in LiveNX.