Terrence Ma is the Network Engineer at LiveAction. He has many years of experience in IT and is Cisco and Microsoft certified. He is an internetwork enthusiast and a technology hobbyist. During his career, he worked with various technologies: analog/digital Meridian PBX system, Cisco Unified Computing System (Call Manager, Unity, UCCX), IP Voice Gateways, IP Satellite modems. He has designed and implement a virtualized server infrastructure for Hickam Federal Credit Union with VMware, optimized VoIP traffic with multicast routing and traffic engineering, and deployed Cisco WAN acceleration (WAAS). He attended the University of Hawaii at Manoa and received a BS in Physics.