Terrence Ma is the Network Engineer at LiveAction. He has many years of experience in IT and is Cisco and Microsoft certified. He is an internetwork enthusiast and a technology hobbyist. During his career, he worked with various technologies: analog/digital Meridian PBX system, Cisco Unified Computing System (Call Manager, Unity, UCCX), IP Voice Gateways, IP Satellite modems. He has designed and implement a virutalized server infrastructure for Hickam Federal Credit Union with VMware, optimized VoIP traffic with multi-cast routing and traffic engineering, and deployed Cisco WAN acceleration (WAAS). He attended University of Hawaii at Manoa and received a BS in Physics.