James Yu joins the LiveAction team as a passionate and highly motivated Technical Marketing Engineer with over 10+ years of experience in the technological field. Currently, his duties include, but are not limited to: assisting with LiveAction projects moving forward, providing Internal Transfer of Information (TOI), as well as conveying the message of what LiveAction does, and expanding the capabilities of LiveAction products. With heavy industry experience under his belt, James knows firsthand what customers may be asking for and how to handle any customer situation.
Previous to LiveAction, James worked at well-known companies from AccelOps Inc., ArcSight Inc./Hewlett Packard and Barracuda Networks, where he built out internal support infrastructures and a customer knowledge base—meanwhile assisting in the content creation and development of customer-facing support infrastructures.
James received a B.S. degree in Computer Information Systems from California State University of Los Angeles (CSLUA, 2005). In his spare time, he likes to read books (at the moment reading a novel series called, “Sword Art Online”), binge watch anime, and game. He also maintains a couple of aquariums at the LiveAction office.